Optimum Workforce Leadership (OWL) has worked with Tempest Management Training over the past four years.

The firm was appointed to deliver our Leadership and Management career pathway training which focused on ‘New and Aspiring Managers’, ‘Aspiring Leaders’ and ‘Registered Managers’, delivering courses at levels 3, 4 and 5 respectively.

As the Project Manager for the OWL service, I undertook the training and achieved my Level 5 in Leadership and Management in 2016, which helped me to better understand the needs of the people that I work with, who manage social care settings.

More recently I have achieved my Level 5 Coaching and Mentoring Certificate, also with TMT, and I use this to coach and mentor managers in social care and help them to attain their goals.

I have found the team at TMT to be professional, knowledgeable and supportive.

Claire Poole

Team Manager Workforce Planning and Organisational Development , Nottinghamshire County Council

As Managing Director of Wren Hall Nursing Home it is vital for me to have a workforce that is knowledgeable, skillful and ‘fit for purpose’. Over the 28 years that I have been in post I have met many training providers. Disappointingly few have been focused on achieving the same outcomes that I require neither have they delivered the minimum of my expectations.

Tempest training is the training provider that I return to – the only one.

Margaret Tempest always rises to the onerous challenges that I request of her and her team. Be it support with funding applications, creating bespoke training programmes, developing staff with significant learning difficulties or straight forward qualifications – Margaret and her team delivers! Margaret does not just deliver, she always exceeds my expectations by enhancing whatever she is delivering so our learners and I are always totally satisfied.

I have no hesitation in recommending Tempest training to any Health and Social care provider or to any Employer seeking Management/Leadership or Coaching training/development.

Anita Astle MBE

Managing Director, Wren Hall Nursing Home

Success is the fruit of personal effort plus support and encouragement from people like yourself. Thank you for giving our company a shoulder. Many Many Thanks

Carers Direct

I have started to think differently about questionning, listening and giving feedback and understaning more about how I approach situations.

ILM Level 5 Coaching and Mentoring Course

Denise, has always encouraged me to continue even at times when I was going to give up.

She always tried her best to find ways to make it easier for me to understand and learn.

Carer, Level 2 Health and Social Care

We are delighted with the attention to detail shown by the trainers in ensuring the training meets our organisation’s needs.

Wren Hall

I will be keen to use these skills with my learers, rather than advising I will question in order for them to answer their own questions. I have learnt the importance of listening and questioning, practice and experience in how to coach and the difference between coaching and mentoring.

ILM Level 5 Coaching and Mentoring Course

The exercises were extremely interesting and accurate. Allowed real reflection of my strength and weaknesses.

Manager, Leadership & Management Level 5

I have gained much more confidence in coaching and mentoring, for example starting my first session with a client. I have become a lot more self-aware and have noticed areas for inprovement. I have enjoyed the different models we can utilise as coach annd mentors. I now have the skills to guide others to help improve themselves. 

ILM Level 5 Coaching and Mentoring Course

We asked this learner what do they feel they’ve gained from the course:

“How to motivate/what could motivate my team/importance of feedback etc in motivating my team, my own motivation and short and long term goals – work and personal life. Many thanks to Margaret, really enjoyed the course (all 4 days!)”

Health & Safety Manager, Leadership and Management Level 3

This session joined up the dots in my learning as to how I implement my knowledge around a business coaching proposal plan/execution. Feels like I’ve made a life leap.

Professional Coach and Mentor, Professional Development Programme Level 5

Paula, Thank you for all your help and support during my NVQ.

Carer, Level 2 Health & Social Care

I have learnt a lot from this course and I have taken ideas away from it which I am going to use in my everyday tasks as well as mentoring.

I believe I have found ways to better myself as a team leader and a mentor.

Mentoring Workshop

Thanks so much for being the best assessor ever could not have completed without your help.

I have loved doing my level 3 and I’m so thankful I had you as my assessor.

Carer, Level 3 Health & Social Care

I have always stated from day one of the course after the very first session that I could not have enjoyed the sessions any more than I have done.

After being very nervous before the first session, as I am typically a lone worker who does not like being with groups of strangers, I was immediately at ease as the group sessions were held in a comfortable and engaging way.

The people in the group and every tutor we encountered could not have been more friendly or professional from start to finish. I felt I was supported at all times and I could not have asked for more. I would (and already have done) recommend this course with this company to anyone!

Apprenticeship Feedback

I’ve done it, passed my NVQ 3 in health and social care, it took longer than we thought it would I say we because my NVQ Assessor was absolutely brilliant.

Denise was always encouraging me telling me that I could do it, it was never too much trouble for her Denise said she was always at the end of a phone and she was.

Denise was always helpful she would explain things in which you would understand. I can honestly say if it wasn’t for Denise I would still be doing it now. I enjoyed our meetings and chats Denise made me feel like a friend.

Thank you, Denise, for all your help I really do appreciate everything.

Carer, Level 3 Health & Social Care

Enjoyed today massively – feel like I’ve put together all the theory to show how it works in practice, built my confidence that I would be able to provide a coaching service.

Enjoyed working as a team and using other peoples skills – I can take on board how others do things.


Professional Development Programme Level 5

I’m just emailing to say I have recently just completed my NVQ level 3 my assessor Denise Trueman from Tempest Training was absolutely outstanding she was not only a great support but was there at every meeting she was great to work with.

Carer, Level 3 Health & Social Care

I would just like to thank you for all the support and encouragement you have given me. You have helped me achieve something that will help me in my future, you are a great teacher and a lovely friendly person, Thank you.

Carer, Level 2 Health & Social Care

May I take this opportunity to say a very big thank you to you all and especially Paula who is the most wonderful person, she goes above and beyond her job, nothing is too much trouble for her even when she’s not at work, she’s also at the end of a phone.

A very big heart.

Carer, Level 3 Health & Social Care

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